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COVID-19: What You Need to Know

Dear customers, we have to apologize for any possible shipping delay caused by the COVID-19. We also recognize that we are in a position to support the collective fight against COVID-19. During this time, we remain committed to serving our clients. We would like to remind you to take care of your health and protect others by doing the following:

Wash your hands frequently

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.

Maintain social distancing

Maintain at least 1 meter (3 feet) distance between yourself and anyone who is coughing or sneezing. Wear a respirator mask when you go outside.

Avoid touching eyes, nose and mouth

Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Practice respiratory hygiene

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately. Don't forget to disinfect your belongings such as your cell phone and your glasses when you come back home.


Necessary Materials During Home Isolation Period

Thermometer: take the temperature once in the morning and once in the evening every day to monitor your physical condition;

Respirator masks: N95 masks or disposable surgical masks;

Disinfectant: chlorine disinfectant

Alcohol: 75% of alcohol, alcohol spray, alcohol pads, etc.

Soap/hand sanitizer: regular soap and hand sanitizer are fine. If you choose instant hand sanitizer, please make sure it contains high alcohol concentration.

During the epidemic prevention period, MelodySusie will provide masks and disinfection cabinets and other resources to customers at the near cost.